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Locations                                           London

time type                                            Full time

job requisition id                             R0003113

Sustainable places. Connecting communities. Realising potential. We live by our purpose to create great experiences for people, now and in the future.

Landsec is one of the UK’s leading real estate companies that owns, develops and manages property around the UK including offices, retail destinations and urban neighbourhoods. At Landsec, we have a diverse and exciting range of roles that all play an important part in running a successful business including property management, urban regeneration, retail, customer, innovation, HR, finance, digital, sustainability and marketing.

Landsec Internships are exciting opportunities to join our business with six months of paid work experience. It’s important to us that Landsec reflects the communities we’re part of, which is why our internships aim to give people who might not have previously considered working in the real estate industry the chance to start their career in our organisation. Landsec Internships are entry level meaning it doesn’t matter if you have any work experience, what school you went to, or if you went to university. You might be at the start of your career, or even looking for a change in career. The placements are designed to build your confidence, transferable skills and experience in the world of work, while giving you the opportunity to contribute new insights and perspectives to our business. Please note that Landsec Internships have eligibility criteria in line with our social mobility focus – you can find more details about this below.

What’s involved?

  • Six months of paid work experience starting in May 2024.
  • The chance to build your experience and skills in a dynamic and inclusive FTSE-100 business, hosted in a specific team at Landsec, where you will work on exciting projects during your internship.
  • Training, learning and development opportunities to develop your skillset and confidence, including access to LinkedIn Learning.
  • A team buddy and senior mentor to grow your professional network, alongside personal coaching and support from an external provider.
  • The opportunity to join our diversity and employee networks.
  • London Living Wage salary of £23,933 (pro-rata for 6 months).
  • Landsec Internships are designed to give you the first step on your career journey in the real estate industry – please note that these are six-month opportunities with no guarantee of a permanent role at the end.

The role – Technical Support Intern

Our Tech and Data team is here to help Landsec colleagues and partners to get the best from the technology available. The aim of your role will be to ensure that colleagues have this experience when requesting technology support.

As a Technical Support Intern, you will act as the first point of contact for customers seeking technical assistance via our internal technical support platform, Freshservice, and telephone. You’ll investigate problems in systems, processes and services and assist with the implementation of agreed remedies and preventative measures. You will also assist in the on-boarding of new joiners, movers and support the process for leavers, giving a real opportunity to give excellent customer service as one of the first people new joiners will interact when they join Landsec.

We’re looking for someone who has a strong service-oriented attitude and is committed to meeting and exceeding customer expectations, communicating clearly and professionally to investigate, define and resolve  a range of complex tech issues. A basic understanding of Microsoft Office 365 will be required for this role, and we’re looking for a desire to learn about Landsec technology services and providing guidance on how best to use them

Can I apply?

Landsec Internships aim to give you the first step on your career journey into the real estate industry. We’re looking for enthusiastic people who are ready to learn, get involved and make the opportunity their own. You don’t need to have any qualifications or previous work experience to apply for our internships, but you may be asked to demonstrate a good level of written and spoken English. If you haven’t thought about exploring a career in property before, why not give it a go – we’d love to hear from you!

It’s important to us that our business is more representative of the communities we’re part of, which is why we’ve designed the programme in line with the UK Social Mobility Commission Toolkit. For your application to be taken forward, you need to meet at least two of the following eligibility criteria.

Question 1: When I was aged 14, my parent or carer (main household earner) was one of the following:

Someone who needed technical knowledge or specialist training to do their job, such as a technician, plumber, printer, electrician, gardener or train driver.  Someone whose job involved routine or manual work, or provided a service to members of the public, such as postal worker, machine operative, security guard, caretaker, farm worker, catering assistant, sales assistant, HGV driver, cleaner, porter, packer, labourer or customer service.  Unemployed and claimed Jobseeker’s Allowance (or unemployment benefit) for more than a year.

If any of the above answers apply to you, and you answered ‘Yes’ to questions 2 or 3, you are eligible to apply.

Question 2: When you were aged between 11 and 16, did you attend a state run or state funded school (i.e. you didn’t have to pay a fee to go there)?

Yes  No

If you answered ‘Yes’ to this question, and you also meet the criteria for question 1 or 3, you are eligible to apply.

Question 3: If you finished school after 1980, were you eligible to receive free school meals at any point during your time at school?

Yes  No  I attended school outside of the UK and this does not apply to me.

If you answered ‘Yes’ to this question, and you also meet the criteria for question 1 or 2, you are eligible to apply. If this does not apply to you because you attended school outside of the UK, you must make sure you meet the criteria for questions 1 or 2 to apply – please contact us if you’re not sure.

Why do we ask these questions? 

We are committed to enhancing social mobility at Landsec to address a lack of representation by socio-economic background. Landsec Internships are designed to make sure people from backgrounds that are currently underrepresented within the real estate industry have the opportunity to gain work experience in our business, which is why we use the UK Social Mobility Commission Toolkit for our eligibility criteria. Please visit the Social Mobility Commission Toolkit for more detail on why we have asked these questions.

If you do not meet at least two of these criteria for the Landsec Internships, please visit our vacancies page for all other roles at Landsec.

Life and Benefits at Landsec

We have a great benefits package, there to support you with your work-life balance and in moments that matter.  We offer exceptional Learning & Development opportunities to help you grow and reach your potential and we also play our part in supporting the communities where we live and work.

Here are some of our core benefits, view our Benefits and career development page  for more information.

  • Discretionary annual bonus plan
  • 25 days annual leave (plus bank holidays) rising to 27 days after 2 years and options to purchase an additional holiday each year.
  • Enhanced pension contributions – Landsec will contribute up to 10.5% subject to your contribution
  • Private medical insurance, Life assurance and income protection.
  • Enhanced maternity, adoption, shared parental leave policies (view our Family policies page for more details)
  • Annual Sharesave plans with the chance to buy Landsec shares at a discounted rates
  • Up to 4 working days to volunteer per year and ‘Give As You Earn’ programmes allowing you to donate to charities straight out of your pay and we top up by 20%

And when it comes to your health and wellbeing you will also have access to other benefits: our employee assistance programme, digital GP, cycle to work scheme, a mindfulness app and a health app supporting fertility and menopause.

Diversity and Inclusion

At Landsec, we value diversity & inclusion. We work to better reflect the diversity of the communities we work within and empower everyone who works at Landsec to realise their potential.

We strive to ensure all our information, and services are accessible to and usable by everyone. If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please get in touch with our recruitment partners by emailing recruitmentqueries@landsec.com

To find out more about our approach, visit our Diversity and Inclusion page.


About Landsec

At Landsec, we build and invest in buildings, spaces and partnerships to create sustainable places, connect communities and realise potential.

We are one of the largest real estate companies in Europe, with a portfolio of retail, leisure, workspace and residential hubs. Landsec is shaping a better future by leading our industry on environmental and social sustainability while delivering value for our shareholders, great experiences for our guests and positive change for our communities.